Video testimonials are a game changer for your business

Add powerful endorsements to your marketing

People are consuming more video content than ever before

Video is a great medium for testimonials, advertising, showcasing products and keeping customers informed. They're a great way to make a connection, share a story and get a lot of information across quickly. Video can stop people scrolling on social media, and keep people on your website longer... and Google likes pages where people spend 'dwell' time!

It’s all in the preparation!

While many business owners feel video is too expensive, time consuming and complicated, it doesn’t need to be! Buzz Marketing can help by planning the video shoot and making sure everything runs smoothly on the day. We'll write a brief for the videographer so they know exactly what footage they need to get. We can send questions to help prepare the people being filmed, and can even come on location to make sure everything goes to plan.

We're happy to work with your chosen videographer or recommend a suitable partner for you.

How to guide

Testimonials matter!

This guide walks you through the process, from filming to editing

Word-of-mouth is powerful, but video testimonials take it to the next level. A well-filmed client review not only boosts your credibility but also creates engaging content that can be used across multiple platforms.

Our guide includes, how to film, setting up your space, get the best answers, editing and next steps.

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  1. Answer common questions
    Think about the questions you get all the time. Instead of repeating yourself, film a clear answer. Share it on your website or social media and you’ll be helping customers before they even pick up the phone.

  2. Explain your process
    Whether you’re a builder explaining how you quote jobs or a lawyer breaking down how a consultation works, people love to understand the steps. It makes you approachable and sets you apart from the competition.

  3. Tell a customer story
    Read a 5 star Google review and talk about the project or invite the happy client in for a chat. Hearing real people talk about their experience is powerful. Perfect to use as ad content, copy and creative.

  4. Teach a quick tip
    Give away a small piece of advice that your audience can use straight away. A painter might talk about choosing paint finishes, or an accountant might share one tax-time reminder. These bite-sized tips position you as the go-to expert.

  5. Share your business journey
    Your customers want to know the “why” behind your business. Recording your story gives you content for your website, social media, even email newsletters. It makes your brand feel human.

  1. Highlight your team
    Get your staff involved. Conduct short interviews to introduce the people customers might see on site or in meetings. It builds familiarity and trust.

  2. Talk about new products or services
    Launching something new? Use your studio time to record a quick show-and-tell. It’s more engaging than a photo and gives you video you can keep reusing.

  3. Collaborate with another business
    Team up with someone you already refer work to — a plumber with a builder, or an accountant with a mortgage broker. Record a chat together and you’ll both have content to share with your audiences.

  4. Record testimonials
    If you’ve got a loyal customer who’s happy to speak on camera, use the studio to capture it. Video testimonials add weight to your website and give potential customers confidence to choose you.

  5. Behind-the-scenes updates
    Talk about what’s happening in your business right now — a big project, a new hire or even just a busy week. It shows that your business is active, real and relatable.

10 more ways to create compelling video content:

Tips for presenters

Sharpen your front-of-camera skills with these tips from Flying Start.

Don’t wing it

Read your notes or script out loud in front of the mirror. Once you've practised, present to a trusted friend or family member.

Slow down

Nervous or inexperienced speakers tend to talk way too fast. Consciously slow your speech down and add pauses for emphasis.

What to wear

Think about what you’ll wear for filming and make sure you’ll be comfortable. Avoid pure white, skin tones, black and deep blue as they can blend into the background.

Case study: Client testimonials for Qualitas Builders

Amanda says, "We thoroughly enjoyed having Danni assist us with producing our two video testimonials for our website. It was reassuring to know that Danni has an excellent understanding of our brand and was really clear with what content we needed to capture to get maximum value.

Danni worked directly with our chosen videographer so they knew what we were working to achieve and to ensure we captured the right content to get our marketing messages across. On the day, Danni was very encouraging and calming, there were a few early nerves but these were forgotten with Danni’s relaxed manner. With well organised and well structured questions, the answers given allowed us to tick off a lot of the likely questions and concerns for our future clients.

All in all, we had a fun afternoon. We knew that all bases were covered as Danni's experience and planning showed, it certainly eased the burden for us in terms of just needing to organise the logistical part of the day and having the right people in the right place at the right time - Danni took care of all of the related content and questions and we are super happy with the results. It has filled out our marketing information for clients and as a result we are having more contacts made with us directly after people have been to our website and have seen the positive shared experiences from our videos."

Contact Buzz for help